Project information
- Category: Programme Management
- Client: A world leader in academic publishing
Project Details
Challenge
The design and management of a major business change programme for the world leader in academic journal publishing. The programme involved a complete redesign of the relevant IT systems, a re-engineering of the business processes and re-structuring of the finance operation. It affected 400 user staff, 3 data centres, and IT systems and business organisations in five countries. It was the first such major group project undertaken by the company.
Delivery
Nick undertook the initial feasibility study. After this was accepted by the client, Nick was offered the subsequent assignment of setting up the programme, and working with two in-house project managers to deliver it.
Outcome
The programme ran for 2 years, and the implementation took place successfully. The new business processes and IT systems are in full operation and the planned business benefits are being achieved. The reporting systems, quality assurance systems, management structures and team communication techniques designed for this programme have been adopted as standard by the company.